Zoo Med Lizard Ladder Zoo Med

Fast Shipping with Professional Packaging

Thanks to our longstanding association with UPS FedEx DHL, and other leading global carriers, we can offer a variety shipping options. Our warehouse staff are extremely skilled and will package your products according to our exact and precise specifications. The goods you send us are checked thoroughly and securely secured prior to shipment. We ship to thousands of customers every day from all over the world. This shows our commitment to becoming the biggest retailer online in the world. Warehouses and distribution centres can be located in Europe as well as the USA.

Orders that contain more than 1 item are assigned processing times for each item.

Prior to shipping, our team will perform an extensive inspection of the items you purchased. Currently, most orders are shipped within 48-hours. It is expected that delivery will take between three and seven days.

Returns

We don't manage the stock in our warehouse or factory. The levels of stock can change at any time. Be aware that it's possible that your order could run out of stock even after you have placed the order.

Our policy is valid for a period of 30 days. We will not replace or refund your purchase if it has been 30 days since you purchased it.

You are able to return a product when it's unopened and is in the same condition when you received it. It must also be in the original packaging.